Last updated: 29 September 2026

Welcome to Peskador.

These Terms of Service govern your use of peskador.co.uk and your purchase of products from Peskador. By accessing our website or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Peskador

Peskador is a fishing and outdoor retailer based in Cornwall, United Kingdom.

Business name: Peskador
Address: Unit 7, Hope Yard, Hope Terrace, Newquay, TR7 1NN, United Kingdom
Email: colin@peskador.co.uk

Peskador operates its online store using Shopify.

2. Using Our Website

You may use our website for lawful purposes only.

You must not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to the website, our systems or another customer's account.
• Interfere with the operation or security of the website.
• Introduce malicious software, viruses or other harmful material.
• Copy, reproduce or commercially exploit our website content without permission.
• Use automated systems to access or collect information from the website in a way that could interfere with its operation.

We reserve the right to suspend or restrict access to the website where reasonably necessary to protect our business, customers or website.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours and prices displayed on our website are accurate.

However, photographs and colours may appear differently depending on your device or screen.

Product availability is subject to change. If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund for the unavailable product.

Nothing in these Terms affects your statutory rights where goods are faulty, not as described or otherwise fail to meet the requirements of applicable consumer law.

4. Prices

All prices displayed on our website are in pounds sterling (£) and include VAT where applicable.

Delivery charges, where applicable, will be displayed during the checkout process before you complete your order.

We take reasonable care to ensure that prices are accurate. If we discover an obvious pricing error, we may contact you before fulfilling the order.

If we cannot reasonably fulfil an order at the incorrect price, we may cancel the order and provide a full refund.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you should receive an order confirmation acknowledging that we have received your order.

Your order will only be accepted when we confirm that the products have been accepted for fulfilment and/or dispatched, unless otherwise stated.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• There has been an obvious pricing or product-description error.
• We suspect fraudulent or unauthorised activity.
• We are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

6. Payment

Payment must be made using one of the payment methods offered at checkout.

Payments are processed through third-party payment providers. We do not normally have access to your complete payment-card details.

By submitting payment details, you confirm that you are authorised to use the relevant payment method.

7. Delivery

We aim to dispatch orders within the timeframe stated on our website or communicated to you.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including courier delays, severe weather, strikes or other unforeseen events.

If no specific delivery period has been agreed, applicable UK consumer law may require delivery within 30 days.

You are responsible for providing accurate delivery information. If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery costs may apply where legally permitted.

Once your order has been delivered to the address you provided, you should check the goods as soon as reasonably possible.

If your order arrives damaged or contains the wrong item, please contact us promptly so that we can investigate and resolve the issue.

8. Free Delivery

Peskador may offer free delivery when an order meets the minimum spend advertised on the website.

Any free-delivery threshold, exclusions or conditions will be displayed on the website or at checkout and may be changed from time to time.

9. Returns and Refunds

Our Refund & Returns Policy forms part of these Terms of Service.

If you purchase goods online as a UK consumer, you generally have a statutory right to cancel your order within 14 days of receiving the goods, subject to applicable legal exceptions.

You then generally have a further 14 days to return the goods.

For further information, please see our Refund & Returns Policy.

Nothing in these Terms limits your statutory rights.

10. Faulty or Incorrect Goods

If goods are faulty, damaged, not as described or otherwise do not meet the requirements of applicable consumer law, you may have legal rights to a repair, replacement, refund or other remedy depending on the circumstances.

Please contact us as soon as reasonably possible if you believe there is a problem with your order.

We will not attempt to exclude or restrict any consumer rights that cannot legally be excluded or restricted.

11. Product Use and Safety

You are responsible for using products in accordance with any instructions, warnings and manufacturer guidance supplied with them.

Fishing equipment should be used responsibly and in accordance with applicable laws, local regulations and safety requirements.

Peskador is not responsible for injury, damage or loss resulting from improper use of a product, misuse, failure to follow instructions, or use contrary to applicable laws, except where liability cannot legally be excluded or limited.

12. Intellectual Property

Unless otherwise stated, the content on our website, including text, photographs, graphics, logos, branding, product descriptions and design, belongs to Peskador or is used with permission.

You may access and use the website for your personal, non-commercial purposes.

You must not reproduce, modify, distribute, republish, sell or commercially exploit our content without our prior written permission, except where permitted by law.

13. User Reviews and Content

If you submit a review, photograph, comment or other content to Peskador, you remain responsible for that content.

You must not submit content that:

• Is unlawful, defamatory, abusive, threatening or discriminatory.
• Infringes another person's intellectual property or privacy rights.
• Contains malicious software.
• Is misleading or fraudulent.
• Is unrelated to the product or service being reviewed.

By submitting content, you grant Peskador a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and publish that content in connection with our business and marketing.

We may remove content that we reasonably consider to breach these Terms or applicable law.

14. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

We may temporarily suspend, modify or withdraw parts of the website for maintenance, security, technical or business reasons.

15. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment, delivery, analytics, social-media and technology providers.

Third-party services are governed by their own terms and policies.

We are not responsible for the content, availability, security or privacy practices of third-party websites that we do not control.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information.

You can find our Privacy Policy on the Peskador website.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This includes liability that cannot legally be excluded or limited for matters such as death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Subject to the above, Peskador will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

If you are purchasing products as a consumer, nothing in these Terms affects your legal rights.

18. Events Outside Our Control

We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances outside our reasonable control.

Examples may include:

• Severe weather.
• Natural disasters.
• Fire or flooding.
• Industrial disputes.
• Transport or courier disruption.
• Government action.
• Internet or telecommunications failures.
• Power outages.
• Cybersecurity incidents.
• Supplier or manufacturing disruption.

Where such an event affects your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, technology or legal requirements.

The version applicable to your order will generally be the version in force when you place your order, unless a change is required by law or otherwise applies to your existing relationship with us.

The latest version will be made available on our website.

20. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you will also benefit from any mandatory protections provided by the law applicable to you that cannot be excluded by agreement.

Nothing in these Terms prevents you from exercising any statutory consumer rights available to you.

21. Complaints

If you have a complaint about an order, product or our services, please contact us first so that we have an opportunity to resolve the matter.

Email: colin@peskador.co.uk

Post:
Peskador
Unit 7, Hope Yard
Hope Terrace
Newquay
TR7 1NN
United Kingdom

We will consider complaints fairly and aim to respond within a reasonable period.

22. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue to apply.

23. Entire Agreement

These Terms, together with our Refund & Returns Policy, Privacy Policy and any other policies expressly incorporated into them, form the agreement between you and Peskador in relation to your use of the website and purchase of products.

Where applicable, the terms of any specific offer or promotion will also apply to that offer or promotion.

24. Contact Us

If you have any questions about these Terms of Service, please contact:

Peskador
Unit 7, Hope Yard
Hope Terrace
Newquay
TR7 1NN
United Kingdom

Email: colin@peskador.co.uk